Q: Why should I buy a Meadows custard cake or pints of Frozen Custard?
- All of our Frozen Custard is made the day the order is placed and the products are shipped the next day business day which ensures freshness.
- Frozen Custard is rich and creamy, like old fashioned ice cream! Our recipe has been around since 1950!
- Old fashioned Frozen Custard is not sold in the grocery store and not found in most cities and towns.
- All of our products are GUARANTEED!
- We use all natural products including hormone free milk.
Q: How does the custard stay frozen?
Thanks to the “magic” of dry ice combined with specialized packaging, our custard cakes or pints arrive perfectly frozen and ready to enjoy.
Q: What happens if the custard melts?
Although we have not had this happen, we would gladly re-ship the package or completely refund your purchase price, GUARANTEED.
Q: How far in advance should I place my order?
We would prefer that you order at least one week ahead of time to ensure delivery on a specific day. If you are not sure, please call 301-662-1115 and talk to the store owner.
Q: How do I thaw the custard cake?
Before serving the custard cake, set the cake out at room temperature for at least 30 to 40 minutes to soften.
Q: After delivery of a custard cake or custard pints, how do I store the product?
Upon arrival, the custard cake or custard pints should be stored in the freezer.
Q: Can you ship standard ground over the weekend?
We ship via UPS which does not offer standard ground weekend shipping.